Terms of Service — Sky5 Toolkit
Effective: 4 August 2026 · Last updated: 4 August 2026
These terms cover your use of Sky5 Toolkit ("the Service"), published
by Sky5 Labs, 940 W. FM 544 Suite 1722, Wylie TX 75098
("we", "us"). By creating an account or using the Service, you agree to them.
If you are agreeing on behalf of a business, you confirm you are authorized to
bind that business, and "you" means that business.
1. What the Service is
Sky5 Toolkit is software for running a field-services business: scheduling,
crew time cards, customers and properties, invoicing, expenses, materials,
mileage and bookkeeping reports. We provide it as a hosted service you reach
over the internet. We do not perform your bookkeeping, file your taxes, employ
your staff or provide any service to your customers.
2. Your account
- You are responsible for the accounts you create for your staff, and for
what those accounts do.
- Keep sign-in details secret. Tell us promptly at
support@sky5toolkit.com if
you believe an account has been used without permission.
- You must be old enough to enter a contract where you live, and the
business must be lawfully operated.
3. Fees and payment
Where a paid plan applies, the price, billing period and what is included are
those shown to you when you subscribe. Unless stated otherwise:
- Fees are billed in advance and are payable in US dollars.
- Subscriptions renew automatically for the same period until cancelled.
- You may cancel at any time; cancellation takes effect at the end of the
period you have paid for.
- We may change prices with at least 30 days' notice before the change
applies to you.
- Free tiers, and notice before they change. Where a tier
is offered at no charge, we may later begin charging for it or change what it
includes. If we do, we will give at least 90 days' notice to
the accounts affected — longer than the 30 days above, because a tier
somebody joined for nothing deserves more warning than a plan they chose.
Throughout that period your account continues to work and you may export your
data in full. No fee is ever charged to an account that has not agreed to
it.
- Fees already paid are non-refundable except where the law requires
otherwise or we say so in writing.
If a payment fails, we may suspend access after giving you notice and a
reasonable chance to fix it. We will not delete your data during a suspension —
see section 5.
4. Acceptable use
Do not use the Service to:
- break the law, or help anyone else do so;
- store or send material you have no right to store or send;
- attempt to access another business's data, or any part of the system you
have not been granted access to;
- probe, scan, overload or interfere with the Service or its
infrastructure;
- resell or white-label the Service without a written agreement with us.
Location and time-card features must be used consistently with the law that
applies to your employees, including any notice or consent your jurisdiction
requires. The Service provides tools for recording that notice; obtaining it is
your responsibility as the employer.
5. Your data
Your data is yours. Customer records, job history, time cards,
financial records and documents you put into the Service remain your property.
You grant us only the permission needed to host, process, back up and display
that data so the Service can work for you.
- Access. We access your data to operate the Service, to
fix a fault, or where you ask us to help. We do not sell it, and we do
not use one customer's records to serve another customer.
- Export. While your account is active you can export your
records from within the Service.
- After termination. We keep your data for 30 days
after an account closes so it can be recovered or exported, and then
delete it, other than what we must retain by law or in routine backups
that expire on their own schedule.
How we handle personal information is set out in our
Privacy Policy, which forms part of these terms.
6. Services we rely on
The Service is delivered using third-party providers, including cloud hosting,
mapping and routing, and AI model providers used for the Advisor, the assistant
and document reading. Data necessary to perform those functions is sent to those
providers. We choose providers that do not train their models on data sent
through their business APIs, but we do not control them and are not responsible
for their acts or omissions.
7. What the Service does not do — please read
Sky5 Toolkit is not an accountant, a lawyer, or a tax adviser, and
nothing it produces is professional advice.
The bookkeeping reports, profit and loss statements, balance sheets, tax
packages, 1099 totals and mileage deductions the Service produces are
calculated from the records you enter. They are a starting point for a
qualified professional, not a substitute for one. You are responsible for the
accuracy of what you enter and for reviewing what comes out before relying on
it, filing it, or giving it to a bank, a lender or a tax authority.
The Advisor and the Ask box produce
business information generated with the help of AI models. Figures they quote
are checked against your own records before display, but the judgment,
recommendations and prose are not guaranteed to be correct, complete or
suitable for your situation. Treat them as a prompt to think, not as a
decision. Do not rely on them for legal, tax, employment or financial
advice.
Route, mileage and travel-cost figures are estimates. Payroll figures are
calculations from recorded hours and rates, and are not a payroll filing
service. Employment, wage-and-hour and overtime compliance remain yours.
8. Availability
We work to keep the Service available and to protect your data, but we do not
currently offer a contractual uptime guarantee. The Service may be unavailable
for maintenance, updates, or reasons outside our control. We aim to give notice
of planned interruptions where we reasonably can.
9. Our intellectual property
The Service — its software, design, text and branding, including the names
"Sky5 Labs" and "Sky5 Toolkit" — belongs to us and is protected by
copyright and other laws. You get a non-exclusive, non-transferable right to use
the Service while your account is in good standing. You may not copy, decompile,
reverse-engineer or create derivative works from it, except where the law says
you may despite this restriction.
Document templates we supply are provided for your convenience as starting
points. They are not legal advice and have not been reviewed for your
jurisdiction; have a lawyer check any policy before you rely on it with staff.
10. Feedback
If you send us ideas or suggestions, we may use them without obligation or
payment to you. This does not give us any right to your business data.
11. Disclaimers and limits on liability
To the fullest extent the law allows, the Service is provided "as
is", without warranties of any kind, express or implied, including
merchantability, fitness for a particular purpose, and non-infringement. We do
not warrant that the Service will be uninterrupted, error-free, or that results
obtained from it will be accurate.
To the fullest extent the law allows, neither party is liable to the other for
indirect, incidental, special, consequential or punitive damages, or for lost
profits, lost revenue, lost data or business interruption, even if advised such
damages were possible.
Our total liability arising out of or relating to these terms is limited to
the amount you paid us for the Service in the twelve months
before the event giving rise to the claim.
Some jurisdictions do not allow certain exclusions; where that is so, the
exclusions apply only to the extent permitted.
12. Ending the agreement
- You may stop using the Service and close your account at any time.
- We may suspend or end your access if you materially breach these terms and
do not fix it within 14 days of us telling you, or immediately where the
breach is unlawful or puts other customers at risk.
- We may discontinue the Service with at least 60 days' notice, and will
make your data available for export during that period.
13. Changes to these terms
We may update these terms. If a change materially reduces your rights, we will
give at least 30 days' notice before it takes effect, by email or in the app.
Continuing to use the Service after that means you accept the change. The
"Last updated" date above always reflects the current version.
14. Governing law
These terms are governed by the laws of the State of Texas, without regard to
its conflict-of-laws rules. The courts located in Collin County, Texas have
exclusive jurisdiction, and both parties consent to that venue.
15. General
These terms, with the Privacy Policy, are the entire agreement between us
about the Service. If any provision is held unenforceable, the rest continues in
force. Our failure to enforce a provision is not a waiver of it. You may not
assign this agreement without our written consent; we may assign it to a
successor of our business.
16. Language
These terms are written in English, and the English version governs. We may
provide a translation for convenience; if a translation and the English version
disagree, the English version applies.
17. Contact
Sky5 Labs
940 W. FM 544 Suite 1722, Wylie TX 75098
support@sky5toolkit.com